1. Free Demo First

Before purchasing any paid course, students are encouraged to attend our Free Demo Class. This helps you understand the course quality, teaching methodology, language, practical approach, and course structure. Once you are satisfied, you may proceed with enrollment with full confidence.

2. Online Course Purchases

Our online courses provide immediate access to digital learning materials — videos, PDFs, quizzes, and downloadable resources. Therefore, all online course purchases are generally non-refundable once course access has been activated.

3. Refund Eligibility

A refund may be considered only under the following circumstances:

• Duplicate payment made accidentally.
• Payment deducted but course access was not provided due to a verified technical issue.
• Wrong amount charged due to a system error.

4. Non-Refundable Situations

Refund requests will not be accepted if:

• You changed your mind after purchase.
• You purchased the wrong course without contacting us beforehand.
• You did not have time to complete the course.
• You did not like the teaching style after accessing the course.
• You forgot to cancel before accessing course materials.
• Your internet connection or device prevented you from watching videos.
• You shared your login credentials with others.

5. Course Transfer

If eligible and approved by MMI GSA, a purchased course may be transferred once to another available course of equal or higher value (any price difference must be paid). This is subject to management approval.

6. Offline Training (Classroom Programs)

7. Refund Processing

Approved refunds will be processed within 7–10 business days to the original payment method. Processing time may vary depending on the payment provider or bank.

Note: Applicable payment gateway transaction charges may be deducted from the refunded amount where relevant.

8. Course Cancellation by MMI GSA

If MMI Global Skill Academy cancels a course due to unforeseen circumstances, students may choose either a full refund, or a transfer to the next available batch or another equivalent course.

9. Account & License Protection

10. How to Request a Refund

Refund requests must be submitted through support@mmigsa.com or 📞 +91 96771 37156, and must include:

• Full Name
• Registered Email
• Mobile Number
• Course Name
• Transaction ID
• Reason for Refund

11. Final Decision

All refund requests are reviewed individually. The final decision rests with MMI Global Skill Academy Management. By completing a purchase, you confirm that you have read and agreed to our Privacy Policy, Terms & Conditions, and this Refund Policy.